Terms and Conditions of Sale and Rental
_Terms and Conditions of Sale_
These Terms and Conditions of Sale and Rental define the booking procedures and set out the rules applicable to the Sable & Pampas apartment.
By confirming your reservation, you acknowledge and accept all of these conditions, which you agree to comply with for the entire duration of your stay.
1 ✦ Booking
To book a stay, you must provide accurate and complete information (contact details, dates of stay, number of guests).
The reservation becomes effective after payment of the deposit or the total amount, depending on the selected rate.
A confirmation email is sent after each booking or modification.
If you do not receive this email, please contact us :
☎️ +33 6 73 08 19 71
2 ✦ Property Description
Sable & Pampas is a 5‑star furnished tourist accommodation, suitable for up to 3 adults, with the possibility of hosting an additional baby (0–3 years).
It includes all essential amenities for a serene stay : fully equipped kitchen, complete bathroom, premium bedding, air conditioning, Wi‑Fi, HD smart TV, and a furnished patio terrace.
A detailed description sheet can be provided upon request.
The full description is also available on our website, on the apartment page.
3 ✦ Rates
Rates for renting the Sable & Pampas apartment are indicated in euros and vary depending on the period, length of stay , and selected options.
The exact rate corresponding to your reservation is specified in the confirmation email.
All discounts offered by the establishment apply exclusively to nightly rates, excluding cleaning fees, options, gift cards, and tourist tax.
A personalized quote can be provided upon request, by phone or email.
4 ✦ Duration of Stay
The duration of the stay is the one indicated in the confirmation email.
Arrival and departure dates constitute a firm commitment for both parties and cannot be modified without the establishment’s approval.
5 ✦ Stay Modification
Any request to modify the number of guests or the arrival/departure dates must be made by email or telephone, subject to availability, possible rate adjustments depending on the pricing period, and within a maximum limit of 6 months from the original stay date.
6 ✦ Payment Terms
Payments may be made by credit card (Stripe 3D Secure), bank transfer, or ANCV Holiday Vouchers (Classic or Connect), with different schedules depending on the selected rate :
- Standard :
• 15% deposit at booking (credit card or bank transfer).
• Balance due no later than 7 days before arrival (credit card, bank transfer, or ANCV Holiday Vouchers).
- Non‑Refundable Offer — 10% Discount :
Total amount due at booking (credit card, bank transfer, or ANCV Holiday Vouchers).
- Early Booking — 3× Interest‑Free Payment Plan :
Reservations made more than 90 days before arrival. Payment exclusively by credit card.
Includes a 5% discount on nightly rates.
• 25% at booking
• 35% at 60 days before arrival
• 40% at 7 days before arrival
- ANCV Holiday Vouchers (Classic or Connect) :
• Full payment in vouchers → total amount due at booking (sent by tracked mail or via the ANCV app).
• Partial payment → 15% deposit at booking (credit card) + balance in vouchers no later than 7 days before arrival.
For any reservation made less than 7 days before arrival, full payment is required at booking.
Any payment, partial or total, constitutes acceptance of these Terms and Conditions of Sale.
A detailed invoice can be provided by email upon request.
7 ✦ Tourist Tax
Collected by Sable & Pampas on behalf of the Municipality of Mauguio‑Carnon, the tourist tax is included in your reservation rate.
No additional payment is required upon arrival.
For 2026, the tourist tax is set at €5.18 per night per adult for 5‑star furnished accommodation.
Minors and seasonal workers employed in the municipality are exempt.
8 ✦ Cancellation Policy
Cancellation and refund conditions depend on the selected payment method :
- Standard:
• Free cancellation up to 7 days before arrival, with full refund.
• Less than 7 days : no refund.
• Modifiable up to 7 days before arrival, subject to availability and in accordance with the Terms.
- Non‑Refundable Offer — 10% Discount :
No refund in case of cancellation or no‑show. Not modifiable.
- Early Booking — 3× Interest‑Free Payment Plan :
Includes a 5% discount on nightly rates.
• 100% refund if cancelled at least 14 days before arrival.
• 50% refund if cancelled at least 7 days before arrival.
• Modifiable up to 14 days before arrival, subject to availability.
- ANCV Holiday Vouchers :
• Full payment : modifiable once up to 30 days before arrival. Non‑refundable.
• Partial payment : same conditions as Standard. Refund of the deposit paid by credit card or bank transfer.
No refund will be issued if a cancellation is requested for a stay previously modified under non‑refundable conditions.
Cancellation requests must be sent by email to : [email protected]
Refunds, when applicable, are processed within 10 business days via the original payment method.
No refund is provided in case of early departure or interruption of stay.
9 ✦ Special Offers
The Loyalty Offer and certain promotional offers are subject to specific conditions :
• Total amount due at booking — payment by credit card, bank transfer, or ANCV Holiday Vouchers.
• No refund in case of cancellation or no‑show.
• Modifiable once up to 30 days before arrival, subject to availability.
10 ✦ Unforeseen Circumstances
In the event of unforeseen circumstances or force majeure (natural disasters, exceptional events, administrative decisions, major incidents) that make it impossible to welcome guests before their arrival or that lead to the interruption of the stay, the booking cannot give rise to any refund, compensation, or relocation.
These situations, which are beyond the control of Sable & Pampas, cannot incur its liability.
11 ✦ Check‑In and Check‑Out
- Arrival :
Check‑in from 5:30 pm.
Early check‑in from 12:30 pm available upon request (€25 option).
In case of late or delayed arrival, please inform the establishment.
- Departure :
Check‑out before 11:00 am.
Late check‑out until 4:00 pm available upon request (€25 option).
Late departures may incur additional fees.
Key handover and return take place during a personalized exchange at the apartment, allowing verification of its condition upon arrival and departure.
12 ✦ Use of the Property
The property must be used exclusively for short‑term tourist accommodation.
- Capacity :
The guest responsible for the reservation must respect the maximum authorized capacity.
Only registered guests may stay in the apartment.
If the number of occupants exceeds the reservation, the establishment may refuse access or apply an additional fee.
- Pets :
Pets are strictly prohibited.
- Non‑Smoking Policy :
Smoking or vaping is strictly forbidden indoors, including the patio terrace and common areas.
Cleaning or deodorization fees may apply in case of non‑compliance.
- Respect for Property and Residents :
Guests must use the premises responsibly, avoid disturbing neighbors, and respect residence rules.
Quiet hours: 10:00 pm to 8:00 am.
Parties or loud events are prohibited.
Any violation may result in immediate termination of the rental contract without refund.
13 ✦ Cleaning and Linen
A cleaning fee (€35) is included, as well as household linen (sheets, towels, tea towels).
Beach towels are not provided; they are available as an optional extra at €7 per person per stay.
A full cleaning is performed after each stay.
Before departure, guests are asked to leave the apartment in reasonable condition :
• Return furniture and items to their original place.
• Clean the kitchen area (washed and stored dishes, emptied dishwasher, clean stovetop and sink).
• Empty all bins and dispose of waste in the residence containers.
14 ✦ Security Deposit
A €300 pre‑authorization is placed on your credit card on the day of arrival.
This is a temporary hold, not a charge.
It is released on departure, provided no damage or irregularities are observed.
In case of damage, rule violations, or additional fees (cleaning, deodorization, replacement of items, etc.), Sable & Pampas reserves the right to charge the corresponding amount after informing the guest.
15 ✦ Guest Responsibility
Guests are responsible for the cleanliness, maintenance, and general condition of the accommodation, as well as any damage caused.
Guests are also responsible for their personal belongings.
A safe is available for valuables.
Sable & Pampas cannot be held liable for loss, theft, or damage.
Travel insurance covering these risks is recommended.
Any damage caused to the property or its equipment may be charged to the guest responsible for the reservation.
A valid ID may be requested upon arrival to confirm the identity of the booking guest.
16 ✦ Establishment Responsibility
Sable & Pampas is committed to providing quality service and ensuring a pleasant stay.
The establishment ensures the proper functioning of the accommodation and its equipment, within the limits of external constraints (power outages, public works, external nuisances, third‑party services).
Sable & Pampas cannot be held responsible for incidents or interruptions caused by external circumstances.
Any issue or complaint should be reported immediately so that appropriate measures can be taken.
17 ✦ Gift Cards
All rental conditions apply fully to gift card holders, including booking, payment, cancellation, use of the accommodation, and security deposit.
18 ✦ Personal Data
Personal data collected during your reservation (name, contact details, booking information) is used exclusively for managing your stay and fulfilling legal obligations.
Data is not sold or shared, except when required by law.
In accordance with GDPR, you have the right to access, rectify, or delete your data.
Requests may be made by email or phone.
Combined with the confirmation email specifying the address, dates, and rate of your stay, these Terms and Conditions of Sale constitute the full contractual framework applicable to the rental of Sable & Pampas.